Privacy policy

This Privacy Policy constitutes an electronic record which aims to regulate the processing of personal data, whether in full or part through electronic systems, inside or outside the country. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Luche Holdings Pte. Ltd (Hereinafter referred to as "Company") is committed to protect the information that you may share with us as a user. By accessing or using our website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

1. Personal Information we collect and process and how we use it

For the purposes of this Privacy Policy, 'Personal Information' means any information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available, and is capable of identifying such person.

In general, you may browse our website without providing any Personal Information about yourself. However, we collect certain information such as:

Information about your computer and about your visits to and use of this site, such as your Internet Protocol (IP) address, demographics, your computers’ operating system, and browser type and information collected via cookies.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

2. Use of your Personal Information

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

3. Sharing/ Transfer of Information with Third Parties

Your information may be shared with third parties in the following circumstances:

  1. When trusted third parties (such as our accountants, business partners, affiliates etc.) are performing a service for us or for you, we may provide them with the information collected about you only to the extent they need it to perform that particular service.
  2. If we have to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person or organization or property or asset or rights of the website from unauthorized use or misuse of the website, violations of our terms and conditions or to defend against legal claims/proceedings;
  3. Upon occurrence of special circumstances detailed hereunder -
    1. to respond to summons, court orders, judicial proceedings, or other legal processes;
    2. to cooperate and assist authorized agencies for interception or monitoring or decryptions as may be required by the applicable laws
    3. to assist and cooperate with the governmental regulatory authorized agencies for the monitoring and collection of traffic data or information generated, transmitted, received, or stored, in accordance with the applicable laws for the time being in force.
  4. We may use third parties that we refer to as service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you and therefore we may provide some of your Personal Information directly to these service providers.

Subject to this policy, we assure you that we will share your Personal Information only if we have your consent or deemed consent to do so or if we are compelled by law (including court orders under the applicable laws).

4. Data Retention

We will only retain personal information as long as necessary for the fulfilment of those purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for directly related legitimate business purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

5. Protecting Your Personal Information

As we are committed to protect the Personal Information provided by you, we have adopted various managerial, technical, physical and other security measures to protect the information provided by you. For instance, we use encryption while transmission of sensitive information between your system and our system and allowing only authorized persons for permitted business functions to access your Personal Information etc.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

6. Security Measures

In furtherance of the confidentiality with which we treat your information, we assure you that in order to prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will deploy reasonable security practices and procedures and current Internet security methods and technologies in compliance with the applicable laws for the time being in force.

However, although we use industry standard practices to protect your privacy, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose Personal Information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications or users may abuse or misuse your Personal Information that they collect from the website. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

7. Modification to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

8. Use of Cookies

By continuing to use this website you agree to the use of some Cookies, more detail can be found below:

What are cookies? 'Cookies' are small text files that are stored by the browser on your computer or mobile phone. Some cookies provide meaningful reports about a website's visitors. Cookies are used by almost all websites, for a variety of purposes: - Analysis of visitor’s behavior (known as 'analytics') - To personalize pages and remember visitor preferences. - To manage shopping carts in online stores.

For more information, please take a look at this site; http://www.whatarecookies.com/.

9. Disclaimer

This website is provided to you on an "as is" and "where-is" basis, without any warranty. Company, for itself and any third party providing materials, services, or content to this website, makes no representations or warranties, either express, implied, statutory or otherwise of merchantability, fitness for a particular purpose, or non infringement of third party rights, with respect to the website, the information or any products or services to which the information refers. Company will not be liable to you or any third party for any damages of any kind, including but not limited to, direct, indirect, incidental, consequential or punitive damages, arising from or connected with the site, including but not limited to, your use of this site or your inability to use the site, even if Company has previously been advised of the possibility of such damages.

10. How to contact us

If you have any questions regarding our privacy practices or this Privacy Policy, please contact us at Contact us.