Finally Got a Call About That Job Interview but It's on the Telephone? Follow These Telephone Interview Tips to Come Across as a Thorough Professional (2020)

Finally Got a Call About That Job Interview but It's on the Telephone? Follow These Telephone Interview Tips to Come Across as a Thorough Professional (2020)

Telephonic interviews are the new trend in companies who want to select the best candidates for the positions without investing much on the resources. It saves time and money for both the company and the candidate. But, how to crack a telephonic interview? Given below are a few tips which will help you nail that telephonic interview!

Related articles

Why Companies Conduct Phone Interviews?

Many companies today conduct phone interviews as the preliminary step of identifying potential candidates for the job profile. This will help them to narrow down the number of potential candidates from a pool of applicants. It saves time and effort of both the company and the candidate.

Company reduces its expenses on interview by conducting a telephonic round as it does not require any office amenities that a company may have to provide if the interview is conducted face to face. The candidate is also benefited as he/she will be able to attend the interview at comfort of his/her home.

The recruitment process has become wider and is not region centric anymore, and this provides great career opportunity for the candidates. It is expensive for the company to have the out of town candidate travel to the interview location, this is one of the main reasons for the telephonic interview to be implemented.

Interviewer tries to judge the candidate whether he/she is fit for the organisational role and needs. If proven fit from the telephonic round, then the candidates will be called to the company location for face-to-face interview round.

8 Telephone Interview Tips


Being prepared for an interview is very important especially in telephonic interview as it is difficult to build rapport here and the best chance you have to do so is by knowing what to say. Research about the company and job description beforehand, and have the answer ready for what you can bring to the role with your skills.

Choose A Quiet Place

Choose a place that is free of noise so that concentration can solely be on the interview. Telephonic interviews are usually scheduled so there is enough time to prepare for it. Isolate yourself during the interview to ensure you are not disturbed and there is no noise whatsoever hindering the call.

Research About The Company

In many cases, this could be something that gives you an edge over other candidates. Researching about the company is quite beneficial because you will be able to answer the questions more confidently and it shows the interviewer that you are serious about the job. It will also help understand the company’s objectives, values and culture.

Keep All Documents Handy

Interviews are quite stressful already, so eliminate all possibilities that can cause more stress during the interview. Mostly, keep all the documents ready in order you might need them. This will save a lot of time and as it is telephonic round, it will avoid being panicked in the middle of the interview round.

Speak Clearly

Speak clearly with proper voice tone and enunciate your words, do not be too loud or too low. Choose a quiet place where the network is good so that there is no disturbance. The interviewer should be able to understand you clearly without having to ask you to repeat. Drink enough water before the interview and do not eat or drink anything during the interview. Ensure your mouth piece is at optimal distance, this can be checked by having a mock call with a friend.

Avoid Distractions

When distracted, a person tends to forget what he/she was about to say and this could be very bad for the interview. Avoid distractions like music or television or anything that might take the concentration away. Isolate yourself for at least an hour so that your concentration is not diverted to anything else. Turn off the call waiting feature and all other electronics that might distract you.

List The Queries You Have

Make a list of everything you need to clarify before and during the interview. Do not disturb or interrupt the interviewer when he/she is speaking. At the end of the interview, the interviewer will give you an opportunity to clarify these. The list therefore will ensure all the queries are answered.

End The Conversation Effectively

At the end of the conversation, show your enthusiasm and interest towards the job and end the call on a positive note. Start by thanking the interviewer for his/her time, opportunity and state that you look forward to hearing from them. This will show your politeness and interest towards the job.

DOs and DONTs of Telephone Interview Calls


  • Always address the interviewer by their last name by attaching the prefix Mr or Ms.
  • Drink a glass of water before the interview and keep a glass of water of handy as you may need it in between.
  • Keep a smiley face. This will add a positive tone to your voice.
  • Face the interview standing up as it makes you sound more energetic.
  • Be focused and listen. Focus and listen on what the interviewer is saying, if there is something you didn’t understand then ask for a clarification. Understanding will help answer the questions better.
  • Speak clearly and enunciate. There is usually hindrance observed in telephonic interview, so it is important to speak clearly and enunciate words so that interviewer can understand you better.
  • Take your time. It is absolutely fine if you don’t respond in a fraction of second, but it is important that you answer well. So take a pause to collect your thoughts before responding.


  • Do not take the first name of the interviewer unless you are asked to.
  • Don’t eat, drink, chew gum or smoke during the interview.
  • Don’t interrupt. Interrupting is considered rude and might not go well with the interviewer. So always wait until the interviewer is finished and then share your insights.
  • Don’t give lengthy answers unless it is required. Keep the responses short and clear.
  • Don’t keep the outgoing voicemail causal. Change it to a professional one when you are expecting an interview call. That way, even if you are unable to receive the call, the interviewer will get a professional greeting.
  • Don’t discuss about salary. This is the first stage of the process and not the right time to discuss about salary as these discussions happen in the last round in most cases.
  • Don’t soundboard. Be enthusiastic on the call and showcase the interest towards the job and discuss about what skills you can bring in to the role.
Malathi is a freelance content writer offering blogging, ghost-writing, and copywriting services. In addition to developing digital marketing content, she maintains niche websites related to kids, parenting, and pregnancy. Malathi's works have been featured on several prominent blogs and websites. When she is not writing, you will find her exploring exotic locales on our beautiful planet.
Related articles
From our editorial team

Ace The Telephonic Interview in 2020 with These Interview Tips

You have put in lot's of efforts to receive this opportunity and it would not be appropriate if you miss the chance to bag your dream job just because you were ill-prepared for the telephonic interview. Take these tips and they will help you get ahead of the line!